Employee engagement, also called worker engagement, is a business management concept which represents employees' enthusiasm and involvement with the work they perform.
Definition of Employee engagement
Employee engagement, also called worker engagement, is a business management concept which represents employees' enthusiasm and involvement with the work they perform. Employee engagement is measured through surveys and questionnaires.
Engaged employees create productive workforce and have a positive effect on customer retention, recruitment of key talent and the ability to attract new customers in a world where a company's values is crucial to consumers.
Types of employee engagement
1. Engaged: highly motivated employees who work with lot of passion and commitment, always trying to do their best.
2. Not engaged: employees focused only on completing the tasks signed to them. They often feel undervalued and that their contribution has been overlooked.
3. Actively disengaged: unhappy employees who spread their unhappiness on others and intentionaly cause harm to the company.
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