HR Glossary

Mediation Services

Mediation services, also called conciliation, refers to the process of using the third trained party called the Mediator to resolve issues such as employment dispute by coming to a common agreement acceptable to all included parties.

what-is-mediation-services

Mediation services definition

Mediation services, also called conciliation, refers to the process of using the third trained party called the Mediator to resolve issues such as employment dispute by coming to a common agreement acceptable for all included parties.

Mediation is often held in private and is allowed under law.

Mediator’s authority

Mediators encourage a mediation instead of forcing one.

• A mediator can’t solve the problem

• A mediator can provide possible solutions for the parties to agree upon

• He/she can not act as an interface for the parties and their institutions

• He/she can not judge the case.

Advantages of mediation

• Cost-effective as the only expense is mediator’s fees

• Maintains privacy

• All parties can negotiate the terms

• Creates a win-win situation is

• Is not local specific

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