Job Description

Field Service Representative job description

This Field service representative job description template includes the list of most important Field service representative’s duties and responsibilities. It is customizable and ready to post to job boards. Use it to save time, attract qualified candidates and hire best employees.

Field service representative job description template

Field Service Representative job profile

Field Service Representatives can have different roles depending on the industry and company they work for. In general, they are responsible for taking care of all customer support tickets in various facilities. On-site installation, repair, maintenance, system improvement and testing are some of the most common Field Service Representative’s duties.

In order to attract Field Service Representatives that best matches your needs, it is very important to write a clear and precise Field Service Representative job description.

Field Service Representative job description

We are looking for an experienced, energetic and motivated Field Service Representative to join our team. As a Field Service Representative at our company, you will be responsible for ensuring proper task management in order to achieve outstanding customer satisfaction.

Field Service Representative duties and responsibilities

  • Perform customer support tasks
  • Perform all on site installation, repair, management and maintenance
  • Track and document the progression of the work
  • Perform troubleshooting
  • Identify all issues
  • Suggest and implement solution
  • Operate vehicle in a safely manner
  • Use field automation systems
  • Adhere to company’s given rules and regulations
  • Team up with colleagues and other team members
  • Build relationships and trust with customers and clients

Field Service Representative requirements and qualifications

  • X years of experience field service representative or similar role
  • Experience with managing and preserving technical equipment
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills
  • Accustomed to using mobile tools and applications
  • Technical degree or certification
See TalentLyft in action

Applicant Tracking, Recruitment Marketing, Sourcing and Talent CRM software are powerful alone, but unstoppable when used together!


Related content

Explore more topics

  • Recruitment Process

    You are here to improve and optimize your recruitment process and that is exactly what we'll do for you. Sit back and dive into the best strategies, practices and tips to attract and hire candidates in the most streamlined and efficient way.

  • Employer branding

    Employer Branding: Strengthen your company's reputation as an employer of choice. Learn how to showcase your culture, values, and work environment to attract top talent. Build a strong employer brand that sets you apart from competitors, enhances candidate attraction, and boosts employee retention for long-term success.

  • Best HR Blogs

    If you’re an HR professional seeking a stimulating read, explore these top HR blogs. Stay informed with the latest industry insights, trends, and expert advice. From talent management to recruitment strategies, these blogs offer valuable content to help you stay ahead and succeed in the dynamic world of HR.

  • Career Site

    Create a compelling career site that attracts top talent and showcases your company’s culture and opportunities. Learn how to design a user-friendly, engaging platform where potential candidates can explore job openings, learn about your organization, and apply with ease. Boost your employer branding and enhance your recruitment efforts with an optimized career site.

  • Recruitment Agencies

    Discover how recruitment agencies can efficiently source, screen, and place top candidates tailored to your needs. Explore the advantages of partnering with specialized agencies that understand your industry and deliver quality talent faster, saving you time and resources in the hiring process. Discover the pros and cons of using a recruitment agency.

  • Collaborative Hiring

    In the modern workplace, hiring has become a team effort, and collaborative hiring is the key to unlocking its full potential. Our Collaborative Hiring section is your central resource for a collection of insightful blog posts and resources dedicated to mastering the art of collaborative hiring. Delve into the strategies, best practices, and tools that HR professionals, hiring managers, and team leaders can use to create a more inclusive and effective hiring process!

Simple and affordable recruitment software